Human Factors
The study of how cognitive and physical environments affect human performance and wellbeing.
Systems should reduce friction, support recall and help people work with complex information without losing orientation.
Relevant research traditions and thinkers that inform this principle.
The study of how cognitive and physical environments affect human performance and wellbeing.
How cognitive work distributes across individuals, tools and environments.
Richard Heersmink's work on cognitive artefacts and the conditions under which tools genuinely extend thought.
The mental effort required by a task — and how to design systems that don't exceed working memory capacity.
How people construct understanding in complex and ambiguous situations.